Software Installation Guide

BioConnect Enterprise uses an advanced plugin architecture to connect directly into your access control software. This provides seamless synchronization of all data such as new cardholders, changes or deletions. All biometric readers connect directly to the BioConnect Enterprise over TCP/IP for quick access to the dynamic user/template database. Communication with the control panel is a standard Wiegand card number using a card format of your choice. Within the access control software, the reader is configured as a standard Wiegand interface reader. This architecture provides a simple, flexible, and scalable biometric solution that allows you to use a variety of biometric types and readers within a single system.

About this guide

This guide will walk you through the installation of the BioConnect Enterprise and connecting it to your Access Control software.

Requirements

This chapter specifies the minimum and recommended hardware and software requirements for BioConnect Enterprise Server and BioConnect Enterprise Client installation. Before you can install BioConnect Enterprise, ensure that you have met all the hardware and software requirements, PACS requirement and database configurations requirement.

NOTE:

Minimum Recommended
CPU x64-capable dual core processor with speeds of 2.4 GHz or more x64-capable quad core processor with speeds of 2.7 GHz or more
HDD 10 GB 30 GB
RAM 4 GB 8 GB
OS Windows 7; Windows Server 2008 R2; Windows 8/8.1; Windows 10; Windows Server 2012/R2 Windows Server 2012 R2
Database SQL Server 2008 R2 Express/Standard or above (SQL Server 2008 R2 Express is included for free with BioConnect Enterprise)
Installed Features .Net Framework 3.5; 4.0 and above RabbitMQ 3.6.10 Erlang OTP 19 (8.2)
Firewall: Open Ports Required TCP/UDP Ports 8139 (Server), 5672 (RabbitMQ), 8001 (Gen 1), 51212 (Gen2), 1003 (Digitus)
Minimum Recommended
CPU x64 or x86 dual core processor with speeds of 2.4 GHz or more x64-capable quad core processor with speeds of 2.3 GHz or more
HDD 10 GB 30 GB
RAM 4GB 8GB
OS Windows 7; Windows Server 2008 R2; Windows 8/8.1; Windows 10; Windows Server 2012/R2 Windows 8.1
Access Control Partner Software Version Requirements
AMAG Symmetry 8.0.1 Data Connect
Brivo On Air Brivo REST API
Genetec Security Center 5.7 Genetec SDK 5.5
Honeywell ProWatch 4.2.0.10153 Honeywell HSDK
WinPak 4.0 (673.3) 6.6 - 7.2 API
Kantech EntraPAss Corporate Edition v.7.11.10 -
Keyscan Aurora v.1.0.16.0 SDK “AUR-SDKB”
Lenel OnGuard 7.2 Enterprise System Administration v.7.2.269.0 DataConduIT License
Open Options dna Fusion v.7.0 Flex API
PACOM GMS v4.20.20.0 -
Paxton Net 2 v.5.3.4008.6211 OEM SDK
PCSC LINC-PLUS v.3.9.66 -
RS2 Access It! Universal v.6.0 -
S2 Netbox v.4.7 -
Software House C-CURE 9000 Client v.2.60.4972.414 -

NOTE:

Installing BioConnect Enterprise (Server)

Before you begin ensure you have the following:

Step 1. Launch the BioConnect Enterprise Installer

If you have previous version BioConnect Enterprise (v4.0 etc.) installed on your pc, you need to uninstall it by clicking [Computer] -> [Control Panel] -> [Uninstall a program] -> right click “BioConnect” -> [Uninstall].

Upgrading from any other previously licensed versions of BioConnect requires a new Activation ID. Please have your existing activation ID available and contact our support team so they can provide you with an updated activation ID

Step 2. Accept the terms and conditions and choose the Server Installation type

Step 3. Click [Next] and wait the installation completes

Step 4. Once finished, click [Launch BioConnect]

Step 5. Click [Next] through Welcome page and Version Updates page

Step 6. BioConnect License Setup

To license the software, you will need the following:

The software license restricts the number of devices that can be connected to the software as well as other custom features.

Once you have the License Activation Code from us, select one of the three options below (Online Activation/Offline Activation/Trial) to create / activate a license:

Enter the Activation Code and the number of devices included with your license and click [Activate] to complete the licensing process. If successful, your license details will be displayed on screen.

Before installing BioConnect Enterprise, contact BioConnect at “support@bioconnect.com” to acquire off-line activation license file.

Copy the license file and save it onto the BioConnect Enterprise server machine. Click the [Browse] button to locate the saved license file and [Activate] to validate it. If successful, the details will be displayed on screen.

Every BioConnect Enterprise install includes a trial, which includes a maximum device limit of 1 device/reader.

Click [Create Trial License] to begin your trial. Once you reach the Integration Connections page of Setup Assistant, you’ll be asked to select the Access Control platform being used with your BioConnect system.

Step 7. Service Credentials

Enter the windows account credentials that you want to use to run the BioConnect Enterprise services. This account must be a local administrator on the server on which it is being installed.

NOTE: If you want to confirm what your current windows account is, open Command Prompt and type whoami to have it display your current login details:

The domain is either the prefix that everyone in your organization uses to login to windows or is the local PC name if the account is simply a local windows account.

Step 8. Installation Type

Click [Next] and choose installation type

This will install a BioConnect SQL Server 2008 R2 instance and create the BioConnect Enterprise database automatically.

This will allow you to choose where the BioConnect Enterprise database is. If the database does not already exist, you will have to create it manually using SQL Management Studio.

    1. In Server name field, you will need to provide the SQL instance name. The below example is the default database values for a SQL server installed on the same machine as BioConnect Enterprise.

    2. In Database field, you can create a name for BioConnect Enterprise Database. In this example, we name it ‘BioConnect_MAS’.

    3. Select “Windows Authentication” in Authentication field.

    4. Click [Create] to create a new BioConnect Enterprise Database.

    5. Click [Test] to verify the Server name and Database are configured correctly.

    6. Click [Update] to save the above configurations.

    7. Click [Next] to continue with Step 9

Step 9. System Configuration

Select this checkbox to activate default settings as shown below. Click [Next] if you have not altered the default settings.

Parameter Value
Finger Template Type Suprema
Card ID Byte Order LSB
Wiegand Pulse Interval 2000

Following configuration settings can be altered when you uncheck the [Use Default Settings] box:

Click [Save] to confirm the above settings and then click [Next] to continue with Integration Connections.

Use Default Settings checkbox must be unchecked first in order to activate CabinetShield settings. Enabling CabinetShield should automatically modify the following items:

Step 10. Integration Connections

Click Drop-down menu to select your ACM platform and click [Next] to continue with the ACM Connection Configurations.

Please expand the following ACM Integration information for your selected ACM:

Once SQL Server finishes installing and creates the database, you will have to connect the software to Symmetry. This is completed by entering the SQL Server login details to access the Symmetry ‘multimax’ database. Click [Test] to confirm the connection, and [Update] to save the configuration.

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    1. Login to Symmetry and ensure that you have a DataConnect License installed. For Symmetry Enterprise customers, this license is automatically included with the Enterprise software, so an additional license is not necessary.

    2. (Optional) Symmetry has a Biometric Enrollment button which can be linked to BioConnect Enterprise. This button will open the BioConnect utility when clicked and with Symmetry version 8 or higher, it will open directly to the cardholder profile that is currently open. To configure this, settings must be added on the Server and Clients you wish to have this feature on - See the following steps to configure.

    3. To enable the capture button, you must add the following text to the bottom of the multimax.ini file. Open the configuration file by clicking the Windows Start button > search for multimax.ini and open the file with NotePad.

    4. Enter the following text at the bottom of the multimax.ini file:

    [BioEnrolment] 
    CommandLine=CardNumber 
    BioEnrolmentActive=1 
    Directory=C:\Program Files (x86)\Entertech Systems\BioConnect\BioConnect Enrollment Utility\ 
    Application=BioConnect.Client.UI.exe
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    5. Save and close the file.

    6. Restart the Symmetry services (SMS Services)

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Once SQL Server finishes installing and creates the database, you will have to connect the software to Brivo ACS. REST API sync requires REST API to be activated within your Brivo onAir software. Once confirmed that REST API has been activated, follow the same instructions as stated above.

Please provide the following information: Brivo OnAir [Username] and Brivo OnAir [Password]. You will also be required to provide [Client ID] and [Client Secret]. These can be found by navigating within Brivo to the top right corner dropdown and selecting [Edit Account Settings]. Then navigate to the [Application Management] tab. Click the [Application Detail] icon for the BioConnect application. Here you will find the Client ID and Client Secret.

NOTE: When copying and pasting these data strings, a space is included before the first number or letter. Be sure to delete this space after pasting into BioConnect. Unique [API Key] is to be provided by Brivo.

Once SQL Server finishes installing and creates the database, you will have to connect the software to Genetec. This is completed by entering the Server IP Address or name where Genetec is installed. You will need to login using the root level Security Center administrator, and provide the SDK Certificate file. If you don’t have the certificate file, Genetec Technical Support can provide this to you. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to Entrapass. You will need to provide the URL address of the Entrapass SmartService location. The below URL example is the default address for an Entrapass server installed on the same machine as BioConnect Enterprise. You will then need to provide the username and password for an Entrapass Operator. Click [Save] to complete the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to Aurora. You’ll need to enter the server details for where Keyscan Aurora is installed. If you’re installing BioConnect Enterprise on the same server as Aurora, the default will be ‘localhost’ and ‘AURORA’. Next, enter the root level KEYSCAN username and password, the synchronization will not work if you use another administrator. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to OnGuard. This is completed by entering the location of the DataConduIT server (Use “.” if it is on the local machine), as well as the SQL Server connection for “Read-Only” or higher permissions to view the AccessControl database. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to dnaFusion. This is completed by entering the Server address or name where dnaFusion is installed, and entering the Flex API Key. Click [Save] and [Next] when you are ready to continue. If BioConnect Enterprise is being installed on the same machine as the DNAFusion server, please leave the default Server Address as is.

Once SQL Server finishes installing and creates the database, you will have to connect the software to GMS. First, you will need to provide the GMS credentials of a user who has full permissions within GMS. Second, you will need to provide the SQL instance name and database name of the GMS database. The below example is the default database values for a GMS server installed on the same machine as BioConnect Enterprise. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to Net2. This is completed by entering the Server IP address or name of the PC where the Paxton Net2 server is installed. The Server Port should be 8025. This is the default port for communicating with the Net2 SDK. Enter a Net2 Operator (System Engineer Level) account that you want BioConnect Enterprise to use for connection to the Net2 system.

Once SQL Server finishes installing and creates the database, you will have to provide the Server Address of the PCSC LiNC-PLUS database. Enter the Server Name and instance (if applicable), and the desired login credentials. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to ProWatch. This is completed by either enteringthe SQL server login details to access ProWatch database (recommended) or by entering the server address of the Honeywell HSDK.

You will need to provide the SQL instance name and database name of the ProWatch Database. The below example is the default database values for ProWatch database. Click [Test] to confirm the connection, and [Update] to save the configuration.

NOTE: Please fill in random letters/characters (For example, “.”) in HSDK Integration fields before clicking [Test]. These letters/characters will not be used to establish database connection, but simply a placeholder to continue the process.

The default value is provided for you if you are installing BioConnect Enterprise on the same server where the HSDK is installed. You will also have to provide the Windows Account credentials of a user who has full permissions within ProWatch. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to connect the software to AccessIt!. This is completed by entering the SQL Server login details to access the AccessIt! database. Click [Test] to confirm the connection, and [Update] to save the configuration.

Once SQL Server finishes installing and creates the database, you will have to provide the IP address of the NetBox Controller. Enter the password for the Admin login for the NetBox which will be used to connect for synchronization.

NOTE: User must enter “http://” before the URL of the S2 software.

Follow instructions below to configure S2 in order for API sync to work:

    - Launch and log into S2 NetBox

    - Navigate to [Settings] > [Network Controller] > [Data Integration]

    - Refer to table below to configure [Data Integration] tab

API Setting
Enabled Yes
Use Authentication Yes
Use login username/password for authentication Yes
SHA Secret Provided by System
Sequence Number 0
ODBC Setting
Enabled No
ODBC Report user password Provided by System
CSV Export Setting
Enabled Yes

Once SQL Server finishes installing and creates the database, you will have to connect the software to CCURE. You do this by entering the SQL Server login details to access the CCURE database. If you are using CCURE 9000 v2.2 or below, the database name will be SWHSystem. With v2.3 or above, the database will be ACVSCORE. Ensure to also link the Audit database on the second tab. Click [Test] to confirm each connection, and [Update] to save the configuration.

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Once SQL Server finishes installing and creates the database, you will have to connect the software to WinPak. This is completed by entering the SQL Server login details to access the WinPak database. Click [Test] to confirm the connection, and [Update] to save the configuration.

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Once finished, click [Next] to continue with Step 11- Service Port Configuration.

Step 11. Service Port Configuration

Verify the default port values (preloaded by Setup Assistant). Click [Save] to confirm and then click [Next] to continue with Step 12- Advanced Configuration.

Step 12. Advanced Configuration

Verify the default advanced configuration values (preloaded by Setup Assistant) and enter Server IP value. Click [Test] to complete data synchronization and then click [Next] to continue with Step 13- System Startup.

NOTE: RabbitMQ loop back IP 127.0.0.1 can be used for Server IP when no remote client connection is required.

RabbitMQ hosts communication between BC services and between the client and server. It is a pre-requisite application needed to run BioConnect 4.4. The SetupAssistant can only configure RabbitMQ version 3.6.10 found on the local machine. On this page you can configure the IP, Port and Access Credentials for the Rabbit MQ Service. BioConnect highly suggests using the default settings if possible.

BioConnect requires a valid RabbitMQ virtual host, and a username/password with full config/write/read rights to the vhost. Default values are listed as follows:

File Directory C:\Program Files\RabbitMQ Server
Host Port: 5672
VirtualHost BCHost
UserName/Password BioConnect

Step 13. System Startup

Click [Start] to automatically start the services and complete the first synchronize of all data from your access control software. If this is an upgrade or reinstall and the database already has cardholder records, still continue with the synchronize - You will not lose any templates or data.

If any problems arise while the system attempts to startup, the diagnostic checklist below the [Start] button will alert you to the source of the issue.

Step 14. Finish

Click [Next] and then [Finish] to complete the Setup Assistant. The BioConnect Enterprise client will automatically open.

NOTE: The default “root” level account for the client is (case sensitive):

Username: Entertech

Password: Bobcat

Installing BioConnect Enterprise (Client)

Support

Telephone support is available Monday - Friday from 8:30 AM to 8:30 PM Eastern to assist with installing, configuring and troubleshooting the BioConnect Enterprise. The technical support team is well versed to assist integrators both during the planning or post sales stages.

The goal of the BioConnect team is to make the software as easy as possible to install and configure. If an unexpected problem occurs or if you would like some guidance, please don’t hesitate to reach out using one of the contact methods listed below:

Support Website:

https://support.bioconnect.com/hc/en-us

Telephone:

Email:

support@bioconnect.com