BioConnect Network Utility is a networking tool included within every BioConnect Enterprise Installation Package that can help search for hard to detect devices and configure common settings of biometric readers supplied by BioConnect.
This guide will walk you through the pre-requisites and key features of the BioConnect Network Utility Application.
Currently following devices can be detected and configured by Network Utility Tool:
• Suprema Gen 1:
o BioEntry W
o BioEntry Plus
o BioLite Net
• Suprema Gen 2:
o BioStation 2
o BioEntry W2
BioConnect Network Utility Tool supports multiple browsers which includes:
• Internet Explorer 11
• Microsoft Edge
• Google Chrome 62
This chapter specifies the minimum and recommended hardware and software requirements for BioConnect Network Utility installation. Before you can install Networking Utility, ensure that you have met all the hardware and software requirements.
Telephone support is available Monday - Friday from 8:30 AM to 8:30 PM Eastern to assist with installing, configuring and troubleshooting the BioConnect ID Enterprise. The technical support team is well versed to assist integrators both during the planning or post sales stages.
The goal of the BioConnect team is to make the software as easy as possible to install and configure. If an unexpected problem occurs or if you would like some guidance, please don’t hesitate to reach out using one of the contact methods listed below
Support Website: http://www.bioconnect.com/support/