Are my biometrics secure?
Yes. When you enroll on a Suprema biometric device, your template is not saved as an image of your biometrics. Your template is converted using a proprietary Suprema algorithm into a binary code, a series of 1s and 2s, that represents your identity.
Who is Suprema? How are you different?
Suprema is the Manufacturer of physical access biometric readers and software based in South Korea. BioConnect is the Operating Partner that handles all sales, support, distribution, warehousing, and liability for Suprema in Canada, USA & Puerto Rico. We also have our own Software Developments that help integrate Suprema Readers into new and existing Access Control Platforms.
What is BioConnect’s relationship with access control?
We are trying to make Biometrics easier to consume by integrating the Suprema products with any and all Access Control platforms in the marketplace. We're the biometric experts, so you don't have to be. We help customers deploy, manage and scale biometrics across their organizations.
How does Enterprise Integrate into my access control software? Is it a separate database?
BioConnect Enterprise requires a separate database to store the user credentials and their respective biometric. Up to 10 finger templates and 2 facial templates can be stored for each user. BioConnect Enterprise uses SQL and comes with SQL 2008 R2 Express as part of its Express Installation. You may also use your own version of SQL. See the installation guide for compatibility.
Where can I buy hardware?
How are you capturing biometric information? Where is it going to be stored?
Suprema devices use an individual's unique identification points called minutiae to capture a biometric template. These templates are then converted into a binary code using a proprietary Suprema algorithm.
After the enrollment process, a visual digital representation is created in the form of points on a graph. This helps the system administrator validate the quality of the template captured. There are no images of the physical template taken or stored anywhere in the system. This data is stored using a proprietary algorithm and encrypted according to industry compliance standards.
How redundant is your solution (if the server goes down will Enterprise continue to operate)?
Biometric template data is stored on both the server and locally on the device. In real time, the biometric reader matches against the server. BioConnect Enterprise will also automatically send the template data down to the local memory of the reader, once per day. Additionally, you have the ability to do a manual sync to each device. This sync can be done to all devices or by location/ device. Once the templates are stored locally, the reader can operate from its local memory in the event the server or network is down.
How does the Integration process of your software work?
During the installation of BioConnect Enterprise, the setup wizard will prompt you to choose the access control system you are integrating into. Each integration is different; some connect through an API while others may use an SDK or connect directly to a database. Please contact your access control provider to determine if there are any required licenses. After BioConnect Enterprise is installed, you can begin connecting the biometric readers to the BioConnect Enterprise software.